PRIVACY POLICY

LURA Lifestyle Management ltd. (LURA Lifestyle) is committed to protecting the privacy of our members, and this privacy promise is intended to assist you in making informed decisions when using our Site www.luralifestyle.com and any services provided through it.

1. YOUR CONSENT

1.1 By visiting our Site and/or registering as one of our members, you consent to us collecting, storing, using and (if applicable) transferring your personal information in accordance with this privacy promise.

1.2 If we decide to change our privacy promise, we will post those changes to this page.

2. THE INFORMATION WE COLLECT

2.1 In order to provide the best level of service, LURA Lifestyle will collect information using the following methods:

  • Upon sign up, information is stored depending on the answers you provide.

  • Information that you submit when you place an order for a service is also stored.

  • Hotel preferences are stored as and when you complete them.

  • Information about your usage of the Site is collected.

  • Information about your computer, which may include your IP address and operating system, may be collected.

3. HOW WE USE THE INFORMATION

3.1 We may use your information in the following ways

  • To ensure the content from our Site is presented in the most effective manner.

  • To provide optimum customer service to you.

  • To notify you of changes every now and again.

  • To enable LURA Lifestyle to provide appropriate products and services to you.

  • For internal marketing and demographic studies in order to improve our service.

  • For marketing communications from us. You can opt out of this by contacting your Lifestyle Manager or click the unsubscribe at the bottom of any email newsletter.

4. THIRD PARTY SITES

4.1 The Site may contain links to websites operated by third parties, namely our Suppliers. LURA Lifestyle does not accept liability or responsibility for those websites.

5. PROTECTING YOUR INFORMATION

5.1 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.

5.2 Where we have given you a password (or you have chosen one), you are responsible for keeping this password confidential.

5.3 Appropriate security measures are adopted to protect your information from access by unauthorised persons.

5.4 We strive to do our best to protect your personal data.

6. DISCLOSURE OF INFORMATION

6.1 We may disclose your personal information in the following circumstances:

  • To our Supplier in order to secure a product or service where disclosure is necessary to enable us to process your order and/or provide you with a service.

  • Where required to do so by law or court order.

  • Upon the sale of the business

  • To any person to whom disclosure is necessary to enable us to enforce our rights under this privacy promise or under our Terms and Conditions.

6.2 Other that as expressly set out in this privacy promise or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provided us without your consent.

7. ACCESSING YOUR INFORMATION

7.1 You may at any time request access to your personal data by contacting your Lifestyle Manager. We reserve the right to ask you for proof of your identity and to charge you an administration fee.